New York City
Registration caps, 30-day minimums, and a building-by-building patchwork. Crewport keeps listings compliant and stays observable across the DOB paperwork — not just the OTAs.
Calibrated for local rules
Always on
Digital co-host · ops crewThe always-on operations crew your listings have been waiting for.
Crewport is an AI-powered operations layer for short-term rental owners who are done stacking tools and done paying humans to be awake at 2 a.m. — a single digital team that watches listings, reprices nightly, replies to guests in minutes, dispatches cleaners between stays, and escalates maintenance with photo evidence.
Trained on your listings, not the next host'sSide-by-side with your PMS — no channel-manager lock-in
The gap on the shelf
Co-host fees are up. Co-human hours are not.
Modern PMS dashboards each gave you a free freemium scrap of something useful — a price suggestion here, a saved reply there. Then the labor shortages hit, co-host fees doubled, and city-by-city regulation started eating weeks of operator attention you can't pay back with another disconnected dashboard of automations.
Crewport closes that gap with one continuously-running operation. Not another product — an operations crew.
PriceLabs
Repricing, calibrated for big metros
A nightly quote is helpful until your property count is small, your city has caps, or your lead-time distribution is uneven. You still own the messaging, the dispatch, the maintenance, and the regulatory paperwork.
Guesty
Channel distribution, no headcount savings
Excellent at pushing listings to Airbnb, Vrbo, and Booking, but it does not represent the human labor that drains an operator week to week — guest messaging, cleaner handoff, escalation.
hostAI
Messaging, on the rest of your stack
Drafts guest replies — and forgets to schedule the turn, or notice the price drift, or escalate the maintenance photo before it becomes a refund. One slice of the loop, no tightness across the rest of it.
Crewport
End-to-end
One ops loop, running around the clock
Listings, repricing, guest comms, cleaner dispatch, maintenance escalation, review handling, weekly reporting — connected, not stacked. One owner-facing digest, one ops-crew on call.
The crew, by capability
Six ops jobs. One crew. Always on.
Each capability maps to a real operational decision your day already has — and to a deliverable you can audit. Nothing is hidden inside an opaque "AI layer".
Live listing monitoring
Agents scrape your channel managers, Google demand signals, and local events every few minutes — so a stale photo, a closed amenity, or a downward rank shift is caught before it bleeds a week of bookings.
Nightly rate repricing
Every property gets its own repricing cadence: lead-time, day-of-week, length-of-stay, and last-minute floors — adjusted from YOUR rules, not a one-size proxy calibrated for big metro hosts.
Guest comms, minutes-fast
Auto-replies triage questions, escalate the edge cases that matter, and never lose context across channels. Owners see a digest; guests get a real answer at 2 a.m. without a human on shift.
Vetted cleaner dispatch
Cleaners are matched on geo, turnaround history, and review score. Each dispatch ships with check-in window, keycode handoff, photo-verified completion, and a photo-of-evidence to the owner.
Maintenance escalation, with evidence
When something looks off — a leak, a chip, a stuck lock — the agent flags it, attaches the photo, decides watch-vs-now, and routes to the right person. No more "did anyone see this?" in a group chat.
Review handling & weekly reporting
Reviews get drafted in your voice, replies go out within hours, and weekly digests bundle ADR, occupancy, response time, and one flagged listing into a single owner-ready email.
A day in the loop
What your Tuesday looks like when the crew runs.
A real slice from a five-property SoMa portfolio — pricing, guest message, cleaner dispatch, a maintenance flag with photo evidence, and the morning digest to the owner.
Weekly ADR · SoMa 5-unit
last 7d
MoTuWeThFrSaSu
Surge nights (Fri–Sat) lifted by the pricing agent against the floor you set.
- 02:14Pricing
Surge window caught
Comps tightening in SoMa — base lifted +14% through 36h on Units 2 and 4.
- 02:31Guest
Early check-in replied
Auto-typed, in your voice, with the 1pm early-check-in floor and a parking note.
- 03:08Operations
Cleaner dispatched
Marisol routed to Unit 4B with keycode, 38-min ETA, photo-evidence required.
- 03:42Escalation
Maintenance flagged
Hairline crack on shower tile logged from turnover photos — owner-ping deferred to 8am.
- 06:00Operations
Owner digest ready
ADR, pacing, response time, one flagged listing — single inbox-ready summary.
Where ops pressure is real
Built for cities that are done relaxing.
Crewport is calibrated for urban operators where rising co-host fees, labor shortages, and tightening city regulation have moved the threat model from "missed booking" to "missed filing".
Los Angeles
Home-sharing caps and unpermitted-block enforcement shift overnight. Our agents re-validate each address on every sync and surface risk leads before bookings become liabilities.
Calibrated for local rules
San Francisco
Office-of-short-term-rentals audits, business-certificate expiry, waitlist minutiae. Crewport logs the data, files the renewal reminders, and protects you against quiet delistings.
Calibrated for local rules
…and beyond
Operators in Austin, Denver, Boston, and the coastal south run the same Crewport loop — calibrated once for local rules, then indexed to your listings.
Calibrated for local rules
Frequently asked
Things operators ask before they onboard.
Curious about something we didn't cover? Reach the crew directly.
Each of those tools specializes in one slice — pricing, channel distribution, or guest messaging. Crewport orchestrates the end-to-end ops loop: listing monitoring + repricing + guest comms + cleaner dispatch + maintenance escalation + review handling + reporting, all running on the same agent surface. You stop stitching dashboards and start paying one crew.
Crew is awake
Ready to take the 2 a.m. shift?
We onboard small portfolios (one to ten listings) weekly. Tell us your current stack, your city, and the friction — we'll come back with a concrete plan and a timeline.
crewport-2@polsia.app